VA Ann Arbor Healthcare System
About the Program
The VA Ann Arbor Healthcare System pharmacy processes more than 2,000 prescriptions daily. Many of these prescriptions are filled by the Central Mail-out Pharmacy (CMOP). Prescriptions may be refilled by telephone or on the Internet.
Automated Refill Line
An automated refill line is available for all VA Ann Arbor Healthcare System patients. Please call 734-769-7100, press option 3 when the automated message begins to play to reach the pharmacy.
- After you have dialed the number, wait for the automated attendant to answer.
- Enter your entire social security number, then press the # key. Wait for an answer.
- Press 2, then wait for an answer.
- Press 1, then wait for an answer.
- Enter the prescription number, then press the # key. Wait for an answer.
- To refill additional prescriptions, press 1 and repeat the process.
If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due, to ensure prompt processing and delivery time.
Prescriptions may also be filled online using VA's My HealtheVet program. You will need a userĀ ID and password to log in. If you do not have one, you can easily get one by creating your personal profile.
Refills at VA Ann Arbor Healthcare System Pharmacy
Veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot usually be refilled in person at the pharmacy windows in Ann Arbor or Toledo.
Ann Arbor Outpatient Pharmacy
Monday - Friday 8:00 a.m. - 6:00 p.m.
Saturday & Sunday 8:00 a.m. - 4:30 p.m.
Toledo Community-based Outpatient Clinic Pharmacy
Monday - Friday 8:00 a.m. - 4:45 p.m.
Open 24 hours a day, 7 days a week, 365 days a year.
Pharmacy Administration Office
Monday - Friday 8:00 a.m. - 4:30 p.m.
All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.
Hospital, first floor
- 866-316-9350 Ext. 1
- 734-769-7100 Ext. 3
Hours of Operation
Sat and Sun 8:00am-4:30pm