Visitor restrictions are in place for all VA Ann Arbor Healthcare System facilities. More Details
COVID-19 vaccines: All Veterans, spouses and caregivers can get a COVID-19 vaccine at VA by appointment or walk-in clinic. Visit our vaccine information page.
Prepare for a visit: Everyone entering our facilities is screened, and visitors are limited. Face coverings are mandatory. For some needs, you may be able to get care at home by phone or video.
For the latest coronavirus information: Visit the CDC website.
Effective May 24th, 2021, VAAAHS has implemented the following updates to its visitor policy:
All patients and visitors must continue to wear masks and observe social distancing while at the LTC Charles S. Kettles VA Medical Center or Community Based Outpatients Clinics in Flint, Jackson, or Toledo. Visitors will be screened for COVID-19 symptoms prior to entering any VAAAHS facility.
Veterans attending at VAAAHS facility for outpatient procedures may have one visitor accompany them to the outpatient clinic, emergency department, or ambulatory procedural visits.
Visiting hours are from 8:00 a.m. to 7:00 p.m., daily. Inpatient Veterans receiving routine medical care are allowed one visitor at a time in their room. There is no time limit to the duration of the visit if it does not interfere with the ability to deliver care. VAAAHS staff may require certain visitors to wear additional Personal Protective Equipment.
Visitors wishing to see Veterans receiving End of Life care may have a maximum of 2 visitors in their room at a time. There is no limit to the number of visitors that may visit. Visiting hours for Veterans receiving End of Life care are 24 hours per day, 7 days per week. There is no limit on the length of visits or number of visits if it does not interfere with the ability to deliver care. VAAAHS highly encourages collaboration between primary care teams and families of the Veteran receiving End of Life care.
All inpatient and outpatient visitors with non-urgent concerns should contact the Patient Advocates Office by emailing VHAANNPatientAdvocates@va.gov or call 734-845-5615 during normal business hours.
Emergency concerns after hours should call 734-845-5279 or 734-842-2122.
As of May 21, 2021, VA Ann Arbor Healthcare System has administered more than 61,100 COVID-19 vaccinations.
President Joe Biden signed the SAVE LIVES act into law March 24, expanding VA’s legal authority to provide COVID-19 vaccines to all Veterans, their spouses, and caregivers regardless of their VA health care enrollment status.
VAAAHS is asking those that would like to receive their vaccine at the LTC Charles S. Kettles VA Medical Center in Ann Arbor, or one of our community based outpatient clinics in Flint, Jackson, or Toledo, Ohio to sign up using VA's Keep Me Informed tool.
For more information, CLICK HERE.