About the VA Ann Arbor Healthcare System - VA Ann Arbor Healthcare System
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VA Ann Arbor Healthcare System

 

About the VA Ann Arbor Healthcare System

Built in 1953, VA Ann Arbor Healthcare System (VAAAHS) provides state-of-the-art healthcare services to Veterans at five locations of care in Michigan and northwestern Ohio. VAAAHS is a major tertiary care national and regional referral center and provides care at the Community-based Outpatient Clinics (CBOC) in Toledo, Ohio, and Jackson and Flint, Michigan. We consider it our privilege to serve Veteran’s healthcare needs in any way we can.

The Medical Center campus includes the hospital, outpatient clinics, community living center, a radiation therapy facility, two research buildings, five administrative outbuildings, two parking garages, and an energy center. The facility includes state-of-the-art ambulatory care clinics, operating rooms, cardiac catheterization suite, intensive care units, laboratory, and diagnostic facilities.  The main campus in Ann Arbor serves as a referral center for complex specialty care and operates 102 acute care beds and 40 Community Living Center (extended care) beds. 

As a leader in healthcare education, VAAAHS is affiliated with 112 college and university programs including the University of Michigan Schools of Medicine, Dentistry, Nursing, Social Work, Public Health, and Engineering.  The University of Toledo College of Medicine is also a strong partner with VAAAHS.  More than 1,400 professionals receive training here each year. VAAAHS is major research center with over 400 active studies in clinical research, basic science, health services, and rehabilitation. 

 In addition to the medical center in Ann Arbor, we offer services in three community-based outpatient clinics. These clinics are located in: 

VA Ann Arbor Healthcare System includes two additional Community Outpatient Clinics located in Ann Arbor, Michigan.  These clinics offer specialty services and operate by appointment only.

Mission

Honor America's Veterans by providing exceptional healthcare that improves their health and well-being.

Vision

VA Ann Arbor Healthcare System will continue to be the benchmark of excellence and value in healthcare and benefits by providing exemplary services that are both patient-centered and evidence–based.

This care will be delivered by engaged, collaborative teams in an integrated environment that supports learning, discovery and continuous improvement.

It will emphasize prevention and population health and contribute to the nation's well-being through education, research and service in national emergencies.

Strategic Goals

Our strategic goals and objectives are to:

  • Provide accessible and timely clinical, support, and administrative services
  • Provide comprehensive continuum of services that are Veteran – or customer – centered
  • Continuously improve the quality and safety of patient care through evaluation, root cause analysis, and systems redesign
  • Provide a high quality, pleasing and sustainable environment for Veterans, employees, and visitors and ensure the ability to respond to emergencies
  • Be recognized as an employer of choice and recruit, develop, motivate, and retain a competent, committed, and diverse workforce that provides high quality services
  • Cultivate strong research and medical education programs
  • Be excellent stewards of VA resources
  • Be visible in the communities we serve
  • Establish or expand programs/services where clinical need is demonstrated, cost/benefit analysis supports, and current capacity is maximized
  • Provide a high quality and safe environment for patients, employees, and visitors
  • Recruit, retain, and develop high quality staff
  • Cultivate strong research and medical education programs
  • Achieve financial stability

Values


Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.

 

Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.

 

Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.

 

Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.

 

Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.