The Office of Veterans Experience and Employee Engagement is helping to create an optimal Veteran experience by having professionals onsite who will hear your concerns and/or compliments. A Patient Advocate and the Program Coordinator will be visiting the VA Jackson Community Based Outpatient Clinic (CBOC) located at 4328 Page Ave. Michigan Center, MI 49254 to provide face-to-face service as we work to ensure timely resolution of your concerns. The MyHealtheVet Coordinator will also be onsite to offer assistance with accessing your medical record, refilling your prescriptions, and much more!
- Questions or concerns about your healthcare, eligibility, and/or
- Billing questions about VA and Non-VA Community Care
- Guidance for filing a disability claim
- Beneficiary Travel concerns