The VA Ann Arbor Healthcare System pharmacy processes more than 2,000 prescriptions daily. Many of these prescriptions are filled by the Central Mail-out Pharmacy (CMOP). Prescriptions may be refilled by telephone or on the Internet.
An automated refill line is available for all VA Ann Arbor Healthcare System patients. Please call 734-769-7100, press option 3 when the automated message begins to play to reach the pharmacy.
If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due, to ensure prompt processing and delivery time.
Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user ID and password to log in. If you do not have one, you can easily get one by creating your personal profile.
Veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot usually be refilled in person at the pharmacy windows in Ann Arbor or Toledo.
Monday - Friday 8:00 a.m. - 6:00 p.m.
Saturday & Sunday 8:00 a.m. - 4:30 p.m.
Monday - Friday 8:00 a.m. - 4:45 p.m.
Open 24 hours a day, 7 days a week, 365 days a year.
Monday - Friday 8:00 a.m. - 4:30 p.m.
All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.