Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.
The VA Ann Arbor Healthcare System has established a number of procedures to assist you in obtaining an appointment without a long delay. Our goals are simple - you should be able to see your primary care provider within three to five business days and you should have faster access to specialty care.
If you have received a postcard stating that you need to make an appointment, please call the medical center at 734-769-7100 (or 1-800-361-8387) and press 2.
For a listing of your current appointments, please call the medical center at 734-769-7100 (1-800-361-8387) and press 2.
If you cannot keep an existing appointment, please contact us as soon as you are aware you cannot make the scheduled date and time. This will allow us to reschedule you, as well as schedule another veteran in your original time slot. Call 734-769-7100 (or 1-800-361-8387) and press 2 to reschedule.