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VA Ann Arbor Healthcare System


Toledo Community Based Outpatient Clinic

Facility Photo
Toledo Community Based Outpatient Clinic

About the Facility:

On September 19, 2012 the VA Ann Arbor Healthcare System (VAAAHS) opened the new 66,000 
square foot VA Toledo Community Based Outpatient Clinic (CBOC), located at 1200 South Detroit 
Avenue, Toledo, Ohio 43614. The new Toledo CBOC significantly expands and enhances the many
 services provided to Veterans. VA has had a clinic in Toledo since 1978 and the new clinic ensures 
that VA will continue to serve Veterans for many years to come. The Toledo CBOC formally serves 
8 Ohio counties - Lucas, Ottawa, Fulton, Sandusky, Henry, Seneca, Wood, and Hancock. Veterans also 
come to the clinic from other counties in Ohio, as well as southeastern Michigan. In Fiscal Year 2013, 
the Toledo CBOC saw nearly 15,000 Veterans accounting for more than 100,000 visits. 


·        Monday, Wednesday, Thursday, Friday: 7:30 a.m. - 4:00 p.m.

·        Tuesday: 7:30 a.m. - 6:00 p.m.

·        Saturday: 7:30 a.m. - 12:00 p.m.

VA Ann Arbor Healthcare System's Toledo Community-based Outpatient Clinic operates 

by appointment only.

·        For after-hour assistance please contact the Ann Arbor Medical Center at (734) 769-7100
·        Laboratory Services: Please contact the clinic to arrange an appointment.
·        Prescriptions: Routine prescriptions are processed through the mail or My HealtheVet.

Services Offered:

·        Anti-coagulation
·        Audiology
·        Case Management
·        Click 2 Benefits with VBA 
·        Dental
·        Dermatology
·        Education Programs
·        Healthcare for Homeless Veterans (HCHV)
·        Home-based Primary Care (HBPC)
·        Laboratory
·        Liver Clinic
·        Mental Health (including Substance Abuse)
·        New Patient Orientation
·        Nuclear Medicine
·        Nutrition
·        Optometry
·        Pharmacy
·        Physical Medicine and Rehabilitation
·        Physical Therapy 
·        Primary Care
·        Radiology 
·        Social Work 
·        Tele-health (CCHT)
·        Vascular Studies
·        Women’s Health
When patients require hospital evaluation and/or admission per a visit to the clinic, stable patients are 
transported to VA Ann Arbor. Unstable patients are seen locally, at the University of Toledo Medical 
Center (UT), and may be transferred to VA Ann Arbor once they are stabilized.

The new clinic opened on September 19, 2012 and has many new and expanded features, including:

New Features:
·        Medical specialties (Gastroenterology, Pain Clinic, Pulmonary, Infectious Diseases, 
         Geriatrics, Palliative Care, Nephrology, Hematology/Oncology, Rheumatology, 
·        Ultrasound
·        Cardiac stress testing (Note this may be added prior to move to new site)
·        Pulmonary function
·        Mental Health (Psychological testing, Intensive Case Management)

Expanded Features:

·        Primary Care (2 exam rooms per provider)
·        Cardiology
·        Dental
·        Mental Health



The Veterans Benefits Administration (VBA) and the Veterans Health Administration (VHA) have 
partnered to streamline the process for service-connected disability claims with a program called 
Click 2 Benefits. The Toledo Community Based Outpatient Clinic was a pilot site for Click 2 Benefits, 
which allows Veterans to speak directly with a VBA claims specialist through instant messaging. 


·        Affiliated with the University of Toledo College of Medicine and Life Sciences. 
·        The Toledo CBOC hosts residents and students for Internal Medicine, Pain 
         Management and Rehabilitation, Dentistry, Psychiatry, as well as Pharmacy 
         Student Interns. Nursing students also receive clinical training at the Toledo CBOC.

Accreditation & Awards:

·        Joint Commission Accredited
·        Full accreditation through VAAAHS from the College of American 
         Pathologists (Laboratory), American College of Radiation Oncology, Commission 
         on Accreditation of Rehabilitation Facilities, Commission on Cancer, and Nuclear 
         Regulatory Commission.

Health Care for Homeless Veterans:

The Health Care for Homeless Veterans (HCHV) program has been providing outreach services 
since 2006 and has served 4,776 Veterans. These Veterans are engaged through outreach efforts 
and placed in homeless programs or provided referrals to community based programs for assistance 
with homeless prevention. Veterans are connected with the program through multiple avenues 
including Street Level Outreach/Stand Downs, National Call Center for Homeless Veterans Consults, 
and community provider referrals. 

The VA Ann Arbor Healthcare System HCHV program is working with communities to develop 
supported permanent housing projects in Toledo, Ohio, and three cities in Michigan. Community 

partnerships in Ohio include:

·        Recovery Services of Northwest Ohio
·     The Giving Tree, Northwest Ohio
·        Truth Ministries, Gypsum, Ohio
·        WSOS Community Action, Freemont, Ohio
·        Ottawa County Transitional Housing, Ohio
·        Zepf Recovery Center, Toledo, Ohio
·        Harbor Behavioral Health Vocational Services, Toledo, Ohio
·        Toledo Community Foundation, Toledo, Ohio
·        HUD Field Office, Ohio
·        St. Paul’s Community Center, Toledo, Ohio
·        National Church Residence, Columbus, Ohio
·        Uptown Business Association, Toledo, Ohio
·        Arlington By The Lake, Toledo, Ohio


The Department of Veterans Affairs is committed to end Veteran homelessness and making sure 
all Veterans have access to the resources and support they have earned. Everyone who 
works with Veterans has a role in ensuring their success. 



1200 South Detroit Avenue
Toledo, OH 43614

Phone & Fax

Phone: 419-259-2000
Fax: 419-259-2008

Hours of Operation

Mon, Wed, Thurs, Fri: 7:30am to 4:00pm
Tues: 7:30am - 6:00pm
Sat: 7:30am - 12:00pm

Driving Directions

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41°37'2"N 83°36'1"W